#100989: "E-mail notification not working"
Hvad handler denne rapport om?
Hvad skete der? Vær venlig og vælg nedenunder
Hvad skete der? Vær venlig og vælg nedenunder
Vær sød at undersøge, om der allerede er sendt en besked om emnet
Hvis ja, venligst STEM for denne rapport. Rapporter med flest stemmer er dem der får PRIORITET!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detaljeret beskrivelse
-
• Venligst kopier/indsæt fejlmeddelelsen du ser på din skærm, hvis der er en.
I didn't recieve any, I'm just missing the e-mail notifications.
-
• Venligst forklar hvad du ønsker at gøre, hvad du gjorde og hvad der skete
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Hvilken browser bruger du?
Google Chrome v117
-
• Venligst kopier/indsæt tekst vist på engelsk i stedet for dit sprog. Hvis du har et skærmbillede af denne fejl (god øvelse), kan du bruge Imgur.com til at uploade den og kopiere/indsætte linket her.
I didn't recieve any, I'm just missing the e-mail notifications.
-
• er der adgang til denne tekst i oversættelsessystem? Hvis ja, er det blevet oversat inden for 24 timer?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Hvilken browser bruger du?
Google Chrome v117
-
• Forklar venligst dit forslag præcist og sammenfattende, så det er så let som muligt at forstå, hvad du mener.
I didn't recieve any, I'm just missing the e-mail notifications.
• Hvilken browser bruger du?
Google Chrome v117
-
• Hvad blev der vist på skærmen, da du blev blokeret (Blank skærm? Noget af spilbrugerfladen? Fejlmeddelelse?)
I didn't recieve any, I'm just missing the e-mail notifications.
• Hvilken browser bruger du?
Google Chrome v117
-
• Hvilken del af reglerne blev ikke respekteret ved BGA-tilpasningen
I didn't recieve any, I'm just missing the e-mail notifications.
-
• Er regel-brudddet synligt i e
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Hvilken browser bruger du?
Google Chrome v117
-
• Hvad var den spilhandling du ønskede at udføre?
I didn't recieve any, I'm just missing the e-mail notifications.
-
• Hvad forsøgte du at gøre for at udløse denne spilhandling?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
-
• Hvad skete der, da du forsøgre at gøre dette (fejlmeddelelse, meddelelsesstatusbjælke, ...)?
• Hvilken browser bruger du?
Google Chrome v117
-
• I hvilket stadie af spillet opstod problemet (hvad var den daværende spilinstruktion)?
I didn't recieve any, I'm just missing the e-mail notifications.
-
• Hvad skete der, da du forsøgte at udføre denne spilhandling (fejlmeddelelse, meddelelsesstatusbjælke, ...)?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Hvilken browser bruger du?
Google Chrome v117
-
• Venligst beskriv display problemet. Hvis du har et skærmbillede af denne fejl (god øvelse), kan du bruge Imgur.com til at uploade den og kopiere/indsætte linket her.
I didn't recieve any, I'm just missing the e-mail notifications.
• Hvilken browser bruger du?
Google Chrome v117
-
• Venligst kopier/indsæt tekst vist på engelsk i stedet for dit sprog. Hvis du har et skærmbillede af denne fejl (god øvelse), kan du bruge Imgur.com til at uploade den og kopiere/indsætte linket her.
I didn't recieve any, I'm just missing the e-mail notifications.
-
• er der adgang til denne tekst i oversættelsessystem? Hvis ja, er det blevet oversat inden for 24 timer?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Hvilken browser bruger du?
Google Chrome v117
-
• Forklar venligst dit forslag præcist og sammenfattende, så det er så let som muligt at forstå, hvad du mener.
I didn't recieve any, I'm just missing the e-mail notifications.
• Hvilken browser bruger du?
Google Chrome v117
Rapporthistorik
I have been to the settings, modified one settings and saved, but that does not change.
I did get the automatic renewal notice for my subscription in mid-October, but I haven't received anything since then.
As the op states, it is inconsistent in its reliability and as a paying premium user that's a bit disappointing.
We have checked spam. The messages either do not get sent or are undelivered. We all use Gmail if that helps.
The notifications I do receive all pass SPF and DKIM so unlikely that's the issue.
I noticed emails come from a 4 year old release of PHPMailer (5.2.28) so that might be worth looking at.
Depending on your logging you could audit your system for players that took a turn after the interval at which they should be sent a notification, but no notification is logged?
I'll hazard a guess that it's an overburdened system that can't keep up with the number of email jobs and to avoid an ever increasing queue, jobs are dropped if the user takes their turn before the job is actioned.
Happy to provide any information that can help.
Tilføj noget til denne rapport
- Et andet bord-ID / træk ID
- Løste F5 problemet?
- Skete problemet flere gange? Hver gang? Tilfældigt?
- Hvis du har et skærmbillede af denne fejl (god øvelse), kan du bruge Imgur.com til at uploade den og kopiere/indsætte linket her.
