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#125927: "Game froze and no action can be done"
fixed: Bug er blevet fixet
1
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På et tidspunkt kunne jeg ikke få adgang til spilsidens funktioner
Detaljeret beskrivelse
• Hvad blev der vist på skærmen, da du blev blokeret (Blank skærm? Noget af spilbrugerfladen? Fejlmeddelelse?)
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero.• Hvilken browser bruger du?
Google Chrome v125
Rapporthistorik
2. jun 2024 7:15 • tiagovip • Fejlen er ikke blevet reproduceret af udviklere endnu:
Link to the picture taken of the game: imgur.com/a/3dJUCmI
2. jun 2024 16:38 • 2_7182818 • Dette er ikke en fejl:
Thank you for your report.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
2. jun 2024 16:50 • tiagovip • Dette er ikke en fejl:
Hello! Yes, the problem is still happening. I tried to reload several times. And it occurs both in the app as well as in the web.
Regards
Regards
2. jun 2024 17:13 • 2_7182818 • Fejlen er ikke blevet reproduceret af udviklere endnu:
Thank you for prompt response.
Then I need to contact BGA admin to know how to investigate this problem.
Then I need to contact BGA admin to know how to investigate this problem.
2. jun 2024 19:44 • tiagovip • Fejlen er ikke blevet reproduceret af udviklere endnu:
Thanks! If I can help with anything, let me know.
3. jun 2024 17:17 • tiagovip • Fejlen er ikke blevet reproduceret af udviklere endnu:
By the way, I'm keeping the game live. But it is being a hassle, as anytime I click in "next" in my per turn games, it goes to that match, and also now it says I'm out of time on it.
Thus, if this can be handled quickly, I thank you.
Thus, if this can be handled quickly, I thank you.
4. jun 2024 15:25 • 2_7182818 • Fejlen er blevet bekræftet af udviklere:
Sorry for taking long.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
4. jun 2024 15:41 • tiagovip • Fejlen er blevet bekræftet af udviklere:
I only remember drawing a second tile to use. Then I placed on a spot to see how it would go (trying places), but then the game didn't load. I refreshed, and was back in the game before I drew the tile. I drew it again (as I alredy knew what it was, and I was worry that if I did a different action, would break the game). The same thing happen, but now the loading never finished - maybe it was now, as you pointed out, considering I had 3 tiles, as I drew "twice" (even though it is the same tile, and for me, on the screen, only shows 2 tiles).
Anyway, I will leave the game, no worries.
Anyway, I will leave the game, no worries.
4. jun 2024 16:42 • 2_7182818 • Fejlen er blevet bekræftet af udviklere:
Thank you for the information.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
28. jun 2024 19:50 • 2_7182818 • Bug er blevet fixet:
I added verifying logic and output error log to investigate later.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
29. jun 2024 5:41 • Ninon888 • Bug er blevet fixet:
I had exactly the same mistake.#128739. Description 4 Jun 2024 16:41 • tiagovip describes my situation exactly.
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Vær sød at tilføje, det du finder relevant for at vi kan løse fejlen i spillet eller forstå dit forslag:
- Et andet bord-ID / træk ID
- Løste F5 problemet?
- Skete problemet flere gange? Hver gang? Tilfældigt?
- Hvis du har et skærmbillede af denne fejl (god øvelse), kan du bruge Imgur.com til at uploade den og kopiere/indsætte linket her.
