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Thurn and Taxis rapporterer
#159342: "Game won't open, prevents me from playing any other Thurn and Taxis Arena games"
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På et tidspunkt kunne jeg ikke få adgang til spilsidens funktioner
Detaljeret beskrivelse
• Hvad blev der vist på skærmen, da du blev blokeret (Blank skærm? Noget af spilbrugerfladen? Fejlmeddelelse?)
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• Hvilken browser bruger du?
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
Rapporthistorik
25. feb 2025 12:33 • geoffmacknish • Fejlen er ikke blevet reproduceret af udviklere endnu:
boardgamearena.com/6/thurnandtaxis?table=634341733 game is frozen.
Refreshing does not work.
Restarting browser does not work.
This problem is independent of device as it was reproduced on multiple browsers.
A tournament Thurn and Taxis game worked fine. However, this is an Arena game and it is blocking all my other Arena games because BGA insists I play this game first and it won't load.
When the problem first occurred, I had returned to this game which was already open in a browser window. However, I didn't realise that I had already played a move on a different device and it seemed to try to refresh the game's status but failed to obtain this correctly and now every time I try to open this game, boardgamearena.com/6/thurnandtaxis?table=634341733, it freezes on opening.
Please unfreeze this game so I don't run out of time on this and all the other Arena games BGA is preventing me from accessing due to this game being the game I must play next.
Kind regards,
Geoff
BGA userid: geoffmacknish
Refreshing does not work.
Restarting browser does not work.
This problem is independent of device as it was reproduced on multiple browsers.
A tournament Thurn and Taxis game worked fine. However, this is an Arena game and it is blocking all my other Arena games because BGA insists I play this game first and it won't load.
When the problem first occurred, I had returned to this game which was already open in a browser window. However, I didn't realise that I had already played a move on a different device and it seemed to try to refresh the game's status but failed to obtain this correctly and now every time I try to open this game, boardgamearena.com/6/thurnandtaxis?table=634341733, it freezes on opening.
Please unfreeze this game so I don't run out of time on this and all the other Arena games BGA is preventing me from accessing due to this game being the game I must play next.
Kind regards,
Geoff
BGA userid: geoffmacknish
25. feb 2025 12:37 • geoffmacknish • Fejlen er ikke blevet reproduceret af udviklere endnu:
Correction: Error message is "Loading game art 10%" immediately on attempting to open this game.
25. feb 2025 12:49 • geoffmacknish • Fejlen er ikke blevet reproduceret af udviklere endnu:
Other Thurn and Taxis Arena games are also stopped on this same screen now too.
25. feb 2025 23:34 • geoffmacknish • Fejlen er ikke blevet reproduceret af udviklere endnu:
******************** URGENT! **************
This is now URGENT as this bug is preventing me from having my turn on other Thurn and Taxis Arena games and I could be kicked out by other players! Please unblock this game NOW!!
*********************************************
This is now URGENT as this bug is preventing me from having my turn on other Thurn and Taxis Arena games and I could be kicked out by other players! Please unblock this game NOW!!
*********************************************
26. feb 2025 0:22 • geoffmacknish • Fejlen er ikke blevet reproduceret af udviklere endnu:
In the absence of any response fromBGA on thistime critical issue, I have tried to quit out of this game.
In future, please respond immediately to time critical issues.
You canclose this job since you did not help at all to resolve it.
It will have cost me ranking points to quit, but to lose all the other games too because of a BGA fault would have cost me more.
Thank you for your games platform, but your response to time critical issues is below my expectations.
In future, please respond immediately to time critical issues.
You canclose this job since you did not help at all to resolve it.
It will have cost me ranking points to quit, but to lose all the other games too because of a BGA fault would have cost me more.
Thank you for your games platform, but your response to time critical issues is below my expectations.
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