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#57303: ""Sorry, an unexpected error has occurred..." and unable to continue"
fixed: Bug er blevet fixet
1
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På et tidspunkt kunne jeg ikke få adgang til spilsidens funktioner
Detaljeret beskrivelse
• Hvad blev der vist på skærmen, da du blev blokeret (Blank skærm? Noget af spilbrugerfladen? Fejlmeddelelse?)
This was the error message:
Sorry, an unexpected error has occurred...
Sorry, we didn't manage to process your request fast enough. Please retry. If the problem persist, please report a bug. (reference: GS2 14/01 18:46:14)
I couldn't get past this, so couldn't continue the game.• Hvilken browser bruger du?
Mozilla v5 on Firefox
Rapporthistorik
14. jan 2022 18:48 • nairobiny • Fejlen er ikke blevet reproduceret af udviklere endnu:
no screenshot needed, I think, but I can supply one if you like.
14. jan 2022 19:14 • stefano • Dette er ikke en fejl:
This is a temporary error of BGA... nothing I can do here.
I think this is related with the issues BGA is having in those days.
Please just refresh after some while.
I think this is related with the issues BGA is having in those days.
Please just refresh after some while.
14. jan 2022 22:29 • nairobiny • Dette er ikke en fejl:
It's not temporary. Other games are working properly. Please reopen the bug and investigate.
14. jan 2022 23:12 • nairobiny • Dette er ikke en fejl:
I am connected to the internet
imgur.com/a/DNdWKmk
After that message clears, I get this screen, on which it's impossible to do anything, except refresh
imgur.com/a/xcpG7tC
Refreshing gives the "unexpected error" message.
imgur.com/a/DNdWKmk
After that message clears, I get this screen, on which it's impossible to do anything, except refresh
imgur.com/a/xcpG7tC
Refreshing gives the "unexpected error" message.
15. jan 2022 7:54 • stefano • Dette er ikke en fejl:
I can see the game is working now and I didn't do anything. As I said, this is a BGA framework issue...
16. jan 2022 22:58 • Souldriven • Dette er ikke en fejl:
Hi Stefano,
The same thing just happened to us on table 233253560. All other BGA games are working fine, nobody reporting any issues in the General Chat (as always happens when there's server issues etc) - any chance you can take a look and double-check to ensure it's *not* an issue with your code? :)
The same thing just happened to us on table 233253560. All other BGA games are working fine, nobody reporting any issues in the General Chat (as always happens when there's server issues etc) - any chance you can take a look and double-check to ensure it's *not* an issue with your code? :)
17. jan 2022 22:06 • wolmot • Dette er ikke en fejl:
Adding +1 to reopen and further investigate this, same issue on table
boardgamearena.com/table?table=232216108
Game hung when trying to activate a building, and now afterwards I cannot open this table anymore without this error.
No other internet issues and all my other BGA tables and features are working fine.
So it does seem game specific.
boardgamearena.com/table?table=232216108
Game hung when trying to activate a building, and now afterwards I cannot open this table anymore without this error.
No other internet issues and all my other BGA tables and features are working fine.
So it does seem game specific.
17. jan 2022 23:06 • wolmot • Dette er ikke en fejl:
Adding some more information: after about an hour, my game table became accessible again.
Turn phase = no building to activate, I must click “Pass”.
This throws an unexpected error, after which I come back in game state “You must activate buildings or pass” - but there is no Pass button available anymore.
When trying to leave and get back to the table, after that it always comes back with “ Sorry, we didn't manage to process your request fast enough” and the table again cannot be opened at all.
Turn phase = no building to activate, I must click “Pass”.
This throws an unexpected error, after which I come back in game state “You must activate buildings or pass” - but there is no Pass button available anymore.
When trying to leave and get back to the table, after that it always comes back with “ Sorry, we didn't manage to process your request fast enough” and the table again cannot be opened at all.
18. jan 2022 6:49 • stefano • Dette er ikke en fejl:
Could you please open a new bug when the table will become accessible again?
18. jan 2022 8:52 • wolmot • Dette er ikke en fejl:
Reopened to be continued in boardgamearena.com/bug?id=57561
18. jan 2022 10:51 • stefano • Bug er blevet fixet:
Fixed, please resume your game when table will become available again.
The issue was with the level card 3 deck exhausted (no cards in discard pile to refill, and rulebook doesn't say anything about this).
The issue was with the level card 3 deck exhausted (no cards in discard pile to refill, and rulebook doesn't say anything about this).
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Vær sød at tilføje, det du finder relevant for at vi kan løse fejlen i spillet eller forstå dit forslag:
- Et andet bord-ID / træk ID
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- Skete problemet flere gange? Hver gang? Tilfældigt?
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