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#9352: "If you have camera or mic enabled and do not accept a video chat, your moves are blocked."

worksforme: Udviklerene kunne ikke reproducere denne fejl

Hvad handler denne rapport om?

Kabaleo #37717806

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Brugerfladen stoppede mig fra at udføre en handling som reglerne tillader

Hvad skete der? Vær venlig og vælg nedenunder

Brugerfladen stoppede mig fra at udføre en handling som reglerne tillader

Vær sød at undersøge, om der allerede er sendt en besked om emnet

Hvis ja, venligst STEM for denne rapport. Rapporter med flest stemmer er dem der får PRIORITET!

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Rapporthistorik

28. Feb 2018 07:02 • IfUWant2Know • Fejlen er ikke blevet reproduceret af udviklere endnu:

imgur.com/a/ofTxQ

This error only occurs when the site settings allow access to the camera or microphone.
If they are both blocked, then there is no error.
Mine specifically allow the microphone, but not the camera.

When I open the table, a prompt asks, "Do you want to join the call?", I choose "Cancel".
After the dialogue closes, I see a message saying, "Move recorded, waiting for update..."
Refreshing the screen multiple times does not clear the message from the screen.
When I try to place one of my pieces, I get the error message "Please wait, an action is already in progress".
I tried refreshing the screen again, but the move was still not updated.

Finally, I tried switching to my computer.
The move that I was trying to make still had not been recorded.
But, I was able to move the piece on my computer.

I noticed that the initial dialogue on my computer was different from the dialogue on my phone, because of security settings. Both the camera and mic on my computer were blocked for this site. By changing the security settings on my phone to match my computer, I was finally able to move my piece.

I was able to make moves on other Kabaleo games using my phone both before and after trying to make a move on this table. The video chat prompts are the only differences that I noticed in the tables.

28. Feb 2018 07:14 • IfUWant2Know • Fejlen er ikke blevet reproduceret af udviklere endnu:

Also, it is extremely annoying, and unprofessional to have to repeatedly ask users to refuse to join the voice chat on every turn.

In a real-time game, users tend to finish the entire game without leaving, but in a turn based game, players tend to leave and return for each turn. So, the fact that the chat dialogue does not cache the player's choice needs to be changed.

1. Mar 2018 09:25 • IfUWant2Know • Fejlen er ikke blevet reproduceret af udviklere endnu:

I did some further testing today. It seems that the combination with the camera blocked but the microphone allowed is the only situation that causes a problem. Also, if one hits the X to close a dialog, instead of clicking the cancel button the error does not occur.

So it seems that by clicking the cancel button, the game is assuming that you have clicked on a piece to move.

1. Mar 2018 09:44 • Een • Udviklerne har brug for mere information for at genskabe denne fejl:

Thanks for this report. Looks like an edge case of partial authorizations.
Probably not specific to Kabaleo, would have been best to report it into 'website'.
Would be interesting to know if this also happens on a desktop browser and not just on the phone when selecting the same options.

3. Mar 2018 16:58 • IfUWant2Know • Udviklerne har brug for mere information for at genskabe denne fejl:

It is certainly an unusual case. Most people will either block everything or nothing.

I am not a premium user, so I can not reproduce the conditions of the game with the error. That particular game finally ended. I was invited to a video chat, but denied it. You will need 2 accounts with at least one premium account to reproduce the error.

Now, how video chat is supposed to work during turn based games is not an "edge" case. Most likely, the player opening the video chat wanted to chat with another player while they were both on at the same time. It is unlikely that they wished to maintain an open chat for the entire 2 weeks that the game lasted. And as a secondary consequence, it annoys any players who decide not to accept the chat on each turn for the remainder of the game.

9. Mar 2018 10:53 • Een • Udviklerene kunne ikke reproducere denne fejl:

Ok, well I checked that.

- If someone starts a live chat session (voluntarily or by mistake) then cancels it, the other players coming to play turn based are not prompted to join. So in your case, it means that the player started the session, and didn't cancel it (which is allowed, it means that if at some point he plays and someone else is available at the same time to play and they view the game together, they'll get into a live chat).

- I checked with Chrome on the desktop while blocking the camera and authorizing the microphone, and it works. I didn't get prompted every time for joining the chat (the decision to join or not is correctly taken into account and memorized), and I was able to join it only with audio.

- I also checked it with Chrome on my Android phone, and it works the same.

So as far as I can check it, I see nothing wrong with the functionnality.

29. Apr 2020 02:13 • Brownbat • Udviklerene kunne ikke reproducere denne fejl:

Had this exact issue today using Firefox playing Takenoko.

I joined a table with three other people on my friends list (hosted by a friend).

The host started the voice chat.

All other players accepted.

I hit "cancel" to not take the call, as I was currently on another call in the same browser in another tab.

When I tried to take a move it flashed a red error message at the top of the browser, something like "Another action is already in progress."

We couldn't resolve so we just had to restart the game and not host a voice chat.

2. May 2020 16:14 • Herbalrich • Udviklerene kunne ikke reproducere denne fejl:

We have the same problem. Often we have two groups playing from different locations so only one person from each group wants to allow microphone access otherwise we get feedback from the others in the room.

Unfortunately this then blocks the action of anyone who declined to join voice chat.

18. Dec 2020 20:33 • Socks3 • Udviklerene kunne ikke reproducere denne fejl:

We're having the exact same problem as herbalrich--we're on two different computers in the same room and the feedback is excruciating if we're both on voice chat.

6. Jul 2021 15:24 • Theacratis • Udviklerene kunne ikke reproducere denne fejl:

I am getting sick of this message popping up while I am playing a game. How do I get rid of this message pop up ?
Warning notice

Sorry, Board Game Arena failed to get access to your local camera/microphone...

If you denied authorisation by mistake, please refresh the page to start over. If that fails, you should check your browser permissions in your browser's local configuration.

Otherwise, please check that your camera/microphone is correctly plugged in, and that you are using a WebRTC capable browser: iswebrtcreadyyet.com/

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#9352: "If you have camera or mic enabled and do not accept a video chat, your moves are blocked."

Hvad handler denne rapport om?

Hvad skete der? Vær venlig og vælg nedenunder

Hvad skete der? Vær venlig og vælg nedenunder

Vær sød at undersøge, om der allerede er sendt en besked om emnet

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