13. Aug 2023 17:18 •
creature33 •
Fejlen er ikke blevet reproduceret af udviklere endnu:
13. Aug 2023 17:24 •
creature33 •
Fejlen er ikke blevet reproduceret af udviklere endnu:
Android Tablet
I have tryed: direct Link to the game and via profile and open tables
13. Aug 2023 18:10 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Have you tried on another device ?
13. Aug 2023 18:10 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
On a laptop or mobile ?
13. Aug 2023 21:25 •
creature33 •
Udviklerne har brug for mere information for at genskabe denne fejl:
i have tryed with 2 Tablets, with different players, dont working. On Laptop or PC ist ok. The Issue is only on Tablets. (I dont tryed with mobile)
27. Aug 2023 14:43 •
Nomoral •
Udviklerne har brug for mere information for at genskabe denne fejl:
卡在游戏盒加载页面进不去
16. Oct 2023 08:14 •
Sangkuanking2023 •
Udviklerne har brug for mere information for at genskabe denne fejl:
not can see the interface
16. Nov 2023 19:53 •
neurona31 •
Udviklerne har brug for mere information for at genskabe denne fejl:
I'm having the same problem with my mobile phone. When I try to open the game it does not open the box, the loading bar get's freezed.
7. Dec 2023 17:17 •
InefableRubs •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same problem. The game keeps freeze loading the game. Causing to close the app to play other games.
Tried in chrome or the BGA app. Tried install uninstall bga app.
8. Dec 2023 22:02 •
ruzimic •
Udviklerne har brug for mere information for at genskabe denne fejl:
Game freezes while loading in "opening box" phase. Maybe because of network change/ while phone is in sleep mode? Idk? I do not see it related to the game progress or any other circumstance, it doesn't even happened with every game, just some of them. After this freeze happens, it is possible to continue the game on PC, but it is not working on any Android device I've tried (two huawei phones and one xiaomi tablet). For example for me right now it is table
boardgamearena.com/3/arknova?table=447466598.
17. Dec 2023 18:45 •
KikiX22 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same problem, multiple times. Game not responding, cannot reload, it stops at the same point as on screenshot. I've got penalty multiple times! Samsung tablet.
17. Jan 2024 09:46 •
Rolowen •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same problem. On my phone the loading screen freezes:
imgur.com/CngxYSn
The webpage and the Board Game Arena app freezes too at 10%. On my PC and on my laptop it works fine.
The first time after 2 days it started working for a few days but now it's stuck again.
Samsung Galaxy S23+
2. Feb 2024 08:37 •
00balna •
Udviklerne har brug for mere information for at genskabe denne fejl:
The BGA app freezes at 10% when I want to play Ark Nova. On my PC it works fine but I couldn't continue the game on my phone.
8. Feb 2024 05:48 •
Xirivia •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same problem. I can charge any game but not Ark Nova. No problem with laptop. It is only when I try with the cell phone (samsung a14).
9. Feb 2024 15:48 •
Xirivia •
Udviklerne har brug for mere information for at genskabe denne fejl:
It's been solved!
10. Feb 2024 23:39 •
Epera •
Udviklerne har brug for mere information for at genskabe denne fejl:
I had the same problem multiple times when playing on my Android phone. Connecting via laptop always solves the problem.
I managed to reproduce the error, it seems that getting the card 'Grevy's zebra' in play freezes the mobile interface, either when the card appears on the card row, or getting it directly in hand. I had the same problem 3 times when the card came up. The last time was at table #473556402. I managed to continue the game from my laptop, but in the last two times this happened, I could not change devices.
11. Feb 2024 00:22 •
greenjacket124 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Epera, do you have any other information? Because Grevy's has never given me any trouble on mobile. I primarily play on mobile but haven't tried it on a tablet.
11. Feb 2024 09:31 •
Epera •
Udviklerne har brug for mere information for at genskabe denne fejl:
I am using android version 13, and usually play with the BGA application from Google store. Currently it is on version 1.0-dc9b14d7. I play on both wifi and mobile internet, so I'm not sure if that has an effect, although I don't think it should, since when this error came up, I tried everything to reconnect even changing internet connection, trying to login from browser on mobile and restarting the device. None of these worked. I could always continue from laptop (when I had the chance to switch). I am located in Hungary, I have seen that the original poster is also hungarian, but I didn't check the rest. I never play on tablet, always on mobile or laptop/pc.
I checked the log of the table associated with this post, it seems thy changed game mode after Grevy's came up for them too, suggesting they got the issue then. I often play with my friends, whenever they are on phone they have the same issue of the game freezing, although I cannot confirm these happened when Grevy's came up, I only noticed that on my last 3 games.
The error is always the same for me: when Grevy's come up, the game freezes. If its on a card row, it doesn't fill up, and the loading icon is going , but nothing happens. If I get it in my hand, it says I'm drawing Grevy's and possibly other cards, but they never appear in my hand, and the game freezes. If I try to reload, the game starts to load, but it stops at 10% all the time.
I noticed the same problem in my past 3 games when playing Ark on my mobile, always when this card came up. I don't know what happens if my opponent gets this card, or plays it if they are on a laptop/pc and I'm on phone.
Please let me know if you need any more information. Besides the game I referenced above I had the same issue at Ark Nova #471249845, even got -10 Karma since I couldn't go on laptop. I remember a third occasion, but I cannot find the table for that.
I link the two tables here for your convenience:
boardgamearena.com/table?table=473556402 (Move 394, I could change to laptop here, but you can see a 5 min wait before I move next, after my opponents played).
boardgamearena.com/table?table=471249845 (This is not a long game, the card came up at move 42, afterwards I couldn't finish, so the game was automatically forfeited.)
12. Feb 2024 13:54 •
Alanjt23 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same problem, i try in laptop, tablet and smartphone
14. Feb 2024 19:51 •
Joehoelizzy •
Udviklerne har brug for mere information for at genskabe denne fejl:
I can’t make a selection on cards or buildings when I play the game with my Iphone or Ipad. It will show the zoomed version of the card, but nothing else happens
14. Feb 2024 19:54 •
greenjacket124 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Joe, are you using the BGA app or the website?
16. Feb 2024 19:35 •
Joehoelizzy •
Udviklerne har brug for mere information for at genskabe denne fejl:
The website
16. Feb 2024 19:37 •
Joehoelizzy •
Udviklerne har brug for mere information for at genskabe denne fejl:
Sorry, I found the problem! The solution is to switch the helping-mode off. Then everything works fine
15. Apr 2024 16:50 •
axel1602 •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have an iPad and it says Script error at the bottom when loading the board.
15. Apr 2024 16:52 •
axel1602 •
Udviklerne har brug for mere information for at genskabe denne fejl:
15. Apr 2024 17:06 •
axel1602 •
Udviklerne har brug for mere information for at genskabe denne fejl:
It works in privacy mode…
Nothing to do with help mode at least on my end…
22. Apr 2024 19:43 •
OoOwl •
Udviklerne har brug for mere information for at genskabe denne fejl:
Dear BGA,
Issue Description: When trying to join the mentioned match, the screen displays an error, which I have captured in the attached screenshot. This error does not appear with any other matches, only with this particular one.
Troubleshooting Steps Taken: I have attempted to resolve the issue by accessing the match through multiple web browsers and also through the official BGA application, but to no avail.
Attachment: Please find attached the screenshot that illustrates the problem.
I would greatly appreciate your assistance in resolving this matter.
22. Apr 2024 19:48 •
greenjacket124 •
Udviklerne har brug for mere information for at genskabe denne fejl:
@OoOwl: You have not provided any screenshot, or table number, or any other information.
4. Aug 2024 22:23 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
7. Aug 2024 07:34 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
same issue here: 546824331
16. Aug 2024 18:31 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
19. Aug 2024 11:36 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
29. Aug 2024 18:23 •
llanos96 •
Udviklerne har brug for mere information for at genskabe denne fejl:
No me deja seguir el juego
2. Sep 2024 06:58 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
I stood at -7 and pressed the draw action, it accepted, but as soon as I should have received the cards, the game froze on the phone instead. After logging out and logging in again, the game didn't even load, neither in the app nor when I opened it from the browser on the phone. I was only able to re-enter and continue from a PC.
boardgamearena.com/7/arknova?table=557504250
28. Sep 2024 18:52 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
it happened for the third time when I was drawing cards and the Grevy zebra was among them. Then it freezes and won't let you back into the game on the phone, only on PC
1. Oct 2024 20:39 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
boardgamearena.com/10/arknova?table=565568705
here happened again when I finished my step and the card market should have reloaded but it froze, after that I could only log in on the PC and saw that Grevy's zebra was also among the new cards - the bug is to be found in that card
18. Oct 2024 13:27 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
while using a mobile phone, tablet app or desktop app on these devices, if the Grevy zebra (card no. 429) comes up, either in hand or on the table, the game freezes and will not let you back down while the zebra is in hand or on the "marketplace". As soon as the zebra is discarded or played, it will then release again.
18. Oct 2024 15:37 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
@ladyriky: in which language are you playing ? have you tried switching to a different language ?
23. Oct 2024 21:17 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
I use Hungarian, I switched to English and it really works (although it would be nice to use the game in my native language)
23. Oct 2024 21:18 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Ok that's interesting, could you tell here how does "Grevy Zebra" translate in your language ?
26. Nov 2024 12:48 •
Elfbuster •
Udviklerne har brug for mere information for at genskabe denne fejl:
BGA Modul konnte nicht geladen werden
27. Nov 2024 21:02 •
ladyriky •
Udviklerne har brug for mere information for at genskabe denne fejl:
"Grévy-zebra"
28. Nov 2024 22:41 •
Wesley74 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Non carica la pagina
10. Jan 2025 16:00 •
Kelsen1987 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Ps.: it works at another browser.
29. Jan 2025 12:18 •
mcdom •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same here, but the problem is on PC with expansion Marine Worlds.
Tried Chrome and Edge with the same issue. It doesn't pass the load screen (5 or 10%) and overload the CPU.
On Android Chrome it's fine.
#612182113
29. Jan 2025 20:07 •
WojtekS2010 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Ark Nova #614763629
I have same issue. I font try aby other browser or Services.
10. Feb 2025 09:20 •
yamibakura14 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Trying to access with Chrome on mobile device (phone or tablet), the page freezes on loading screen.
No problem on PC with Chrome.
I played several games at Ark Nova: it's the first game with this issue (Ark Nova #621773845).
10. Feb 2025 16:30 •
herrfuchs •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same at me, since 2 days, only boxloding screen appears but game would not load. All other games work. Table #625411527 tried different browsers and reloads.
14. Feb 2025 16:13 •
Nikki MD •
Udviklerne har brug for mere information for at genskabe denne fejl:
#625411527
Same at Mine table is the same as above. I cant reach it. The loading Screen freezes emediately on beginning. All other tables work.
19. Feb 2025 22:04 •
herrfuchs •
Udviklerne har brug for mere information for at genskabe denne fejl:
Still the same, nothing new, can't reach this game table #625411527!!! Support???
21. Feb 2025 02:12 •
morgrug •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same issue on Samsung S23 FE and Samsung S20, table=631309297
23. Feb 2025 17:00 •
Akudiso •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same here on multiple games. The game doesn't always load (sometimes it does, sometimes it doesn't) non my Android Phone ( 13TP1A.220624.014) running Chrome.
Last game to happen was table=631214927.
If I open it on my laptop, still on chrome, it works again for a while.
24. Feb 2025 06:49 •
Andrewfg88 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Me too, I'cant enter into game session.
24. Feb 2025 08:24 •
Andrewfg88 •
Udviklerne har brug for mere information for at genskabe denne fejl:
It's a session of Waterworld • Medium Edition
Ark Nova Torneo...
24. Feb 2025 08:25 •
Andrewfg88 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Other games work perfectly
25. Feb 2025 21:37 •
herrfuchs •
Udviklerne har brug for mere information for at genskabe denne fejl:
I can only open the table #625411527 when I open another ark nova table before this one! If I open some other game table like pixies it doesn't work. This is since a few weeks. On my wife's the same.
26. Feb 2025 13:56 •
AxeCrazy •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same here on mobile an laptop.
This is in the console, perhaps that helps?
imgur.com/a/asleBvk
27. Feb 2025 01:09 •
WhiskyConsumer •
Udviklerne har brug for mere information for at genskabe denne fejl:
I am use iPhone and Google chrome as the browser, blocking me perform a build action during an ark nova game. Not able to build a reptile house
27. Feb 2025 19:31 •
Ardos •
Udviklerne har brug for mere information for at genskabe denne fejl:
I had a similar problem on pc where an existing game of Ark nova would not load and remain at 0%.
After i changed the language from dutch to english, the problem was solved.
28. Feb 2025 13:00 •
Bleki •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same issue here, changing language from Hungarian to English solved the problem.
3. Mar 2025 03:19 •
himoto •
Udviklerne har brug for mere information for at genskabe denne fejl:
On mobile (chrome) it does not start loading every time.If I set the language to English, it loads on mobile.
On laptop and desktop I have no problem.
11. Mar 2025 13:33 •
Brunx Corean •
Udviklerne har brug for mere information for at genskabe denne fejl:
I've the same problem with tablet and smartphone.
imgur.com/a/pyCUWsP
13. Mar 2025 23:34 •
tamararademakers •
Udviklerne har brug for mere information for at genskabe denne fejl:
While playing on my samsung tablet at some point it freezes, but I don't notice because it seems I'm waiting on my apponent. No I got a penalty for three times already and have a bad reputation now...
14. Mar 2025 11:55 •
Borumjvh •
Udviklerne har brug for mere information for at genskabe denne fejl:
I currently have same issue ongoing on
boardgamearena.com/1/arknova?table=643486737
Can't join it (keeps loading for ever) on laptop + pc, but opens without a problem in the android app on phone
16. Mar 2025 10:16 •
coha97042 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Cannot access the UI
13. Apr 2025 15:42 •
Sabry_93 •
Udviklerne har brug for mere information for at genskabe denne fejl:
I can't access the game, it's just the loading screen. I have the app on a Samsung, I deleted the cache but nothing changed. I also tried to access it from the desktop site on Google but it doesn't change
14. Apr 2025 10:19 •
Radman82 •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same problem. The game launches on the computer, but no longer on the phone. The same thing happens on the opponent.
14. Apr 2025 12:55 •
LukaSolone •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same with me. It happens every few games. Starting the game on pc/notebook. And trying to finish it on phone/tablet. The game does not load. Whether I try to start it through the browser or the app.
imgur.com/a/q7yVyRc
I've tried clearing browser cookies, BGA application data nothing helps, other games in the application launched on pc, run without any problem. The problem is only with Ark Nova
14. Apr 2025 13:34 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Please try switching your playing languange to english
16. Apr 2025 06:58 •
Leszek_Z •
Udviklerne har brug for mere information for at genskabe denne fejl:
I hace same/similar problem! One table SUDDENLY stopped opening on the phone. It doesn't load. Load screen stopes at the beggining. Other tables open fine and this one openes on the computer but not on the phone!
16. Apr 2025 13:34 •
Tasso64 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Non carica sui dispositivi Samsung Android, blocca tutto e bisogna chiudere la App o il browser.
17. Apr 2025 13:29 •
gergosz •
Udviklerne har brug for mere information for at genskabe denne fejl:
Check these tables too: 657447097, 660056208. I lost 30 Karma and points.
18. Apr 2025 18:23 •
Sabry_93 •
Udviklerne har brug for mere information for at genskabe denne fejl:
#658333521
Gioco col cellulare anche aggiornando non si ripristina, è la seconda partita ad ark nova che mi succede
21. Apr 2025 21:13 •
TheSniperTroll •
Udviklerne har brug for mere information for at genskabe denne fejl:
At one point one player was unable to access the game via Android device. When trying to access, the loading screen was stuck at about 10%
22. Apr 2025 08:28 •
dubrys •
Udviklerne har brug for mere information for at genskabe denne fejl:
Exactly the same issue. Other tables work, this one (660620727) doesn't. The table is not loading either on a tablet or a phone.
22. Apr 2025 14:08 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Please see this forum thread if you want to help :
boardgamearena.com/forum/viewtopic.php?t=42353
Adding a message here without information won't help much sadly.
24. Apr 2025 05:20 •
baschleicher •
Udviklerne har brug for mere information for at genskabe denne fejl:
Game# 645051959
I'm currently unable to discard a card during a break.
I've tried on my laptop in Opera, and on the BGA Android app on my phone.
All other tables seem to be working fine for me.
Sometimes the page won't load at all, when it does it lets me select the card I want to discard, but when I click confirm I get "Unknown network error 502", "Unknown network error 503" or "Unable to contact the server. Are you connected to the internet?"
I've been trying since earlier this afternoon and now I'm at -4 hours for my turn.
imgur.com/a/nSKFDcL
24. Apr 2025 06:23 •
VixenStone •
Udviklerne har brug for mere information for at genskabe denne fejl:
Cannot access at least one of my Ark Nova active games. Either get blank screen or an error that there’s no internet connection. I’m on iPhone.
My wife cannot even load the main BGA site- on iPhone, iPad, or PC
27. Apr 2025 14:16 •
DebotteBijl •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same problem, all games open without problem, only Ark Nova does not. I get a white screen and that's it. Have tried the op on my cell phone, the internet explorer on my cell phone and a desktop computer. Problem remains the same
5. May 2025 14:27 •
coyyy •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have 3 tables open in arena and I cant play.
The first table is freezed on loading status
The second and third ones i cant play because The system doesnt allow to play a table younger than The first one.
And i cant open or play any other table for The same reason
Please help me!
5. May 2025 14:28 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Please see this forum thread if you want to help : boardgamearena.com/forum/viewtopic.php?t=42353
6. May 2025 05:42 •
DinoT-Rex •
Udviklerne har brug for mere information for at genskabe denne fejl:
Il problema a non si é risolto nemmeno cancellando l'applicazione e reinstallandola.
Ho provato più volte durante la giornata, gli altri tavoli non avevano problemi.
13. May 2025 22:54 •
Rorschach73 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Not able to Open the Game.
14. May 2025 19:02 •
Gufoveterinario •
Udviklerne har brug for mere information for at genskabe denne fejl:
Messagge error opening ark nova box
From safari yes.
The same game with the same monile from 2 different players
15. May 2025 11:29 •
mmanch •
Udviklerne har brug for mere information for at genskabe denne fejl:
The game can’t move
19. May 2025 15:15 •
Mary2703 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Some problem. I can't play Ark Nowa in android phone
19. May 2025 15:19 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same answer : Please see this forum thread if you want to help : boardgamearena.com/forum/viewtopic.php?t=42353
20. May 2025 10:21 •
Hamm •
Udviklerne har brug for mere information for at genskabe denne fejl:
same multiple times!
20. May 2025 11:50 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Same answer as above, it is not helping to just say "same" without providing informations
22. May 2025 11:34 •
qqccs •
Udviklerne har brug for mere information for at genskabe denne fejl:
Ark nova table=671581927
The game is frozen. It won't load. I can't move.
23. May 2025 16:53 •
tegnaputan •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same problem:
Ark nova table=671581927
The game is frozen, it won't load. I tried to login via phone and PC, but it's not working. I play on other tables and I have this problem only with this one.
26. May 2025 11:34 •
Theodorci •
Udviklerne har brug for mere information for at genskabe denne fejl:
I have the same problem with ark nova tables, on several devices it freezes during loading. Other games seems ok.
31. May 2025 12:58 •
kukuti88 •
Udviklerne har brug for mere information for at genskabe denne fejl:
What can I do if the live game freezes? I quit and can't get back in, and because my time is up, my opponent has thrown me out and deducted my points.
31. May 2025 13:28 •
Tisaac •
Udviklerne har brug for mere information for at genskabe denne fejl:
Just read my previous answers
2. Jun 2025 00:52 •
herrfuchs •
Udviklerne har brug for mere information for at genskabe denne fejl:
As with the table "25. Feb 2025 20:37 • herrfuchs" I can't open it. It freezes emediately on opening. The same on my wife's phone. Can't get the table number, bcs on both phones it freezes at the starting. Both use Huawei browser and ecosia (Firefox). Please cancel this table for us. Thx
11. Jun 2025 14:25 •
Wilkoria •
Udviklerne har brug for mere information for at genskabe denne fejl:
Im trying to open it from yesterday, timer is going and I still can't open. stuck on the message "while opening the page"
Realme phone
14. Jun 2025 06:54 •
Wilkoria •
Udviklerne har brug for mere information for at genskabe denne fejl:
Recurring problem:
Im trying to open, timer is going and I still can't move in. Stuck on the message "while opening the page"
19. Jun 2025 11:50 •
em1l13 •
Udviklerne har brug for mere information for at genskabe denne fejl:
Even when restarting the app I get an error page on my table and cannot load it
Http error 500
Is all I can see.
The rest of the bga website is working
9. Sep 2025 16:44 •
sleepy-sparrow805 •
Udviklerne har brug for mere information for at genskabe denne fejl:
太卡了
6. Dec 2025 09:05 •
rune_2002 •
Udviklerne har brug for mere information for at genskabe denne fejl:
lag